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Unadjudicated Claims: What Happens When VA Never Decided

By Bryan R. Blackmore

This is the third article in a short series about old VA decisions and effective dates. The first covered clear and unmistakable error, which requires proving VA made an undebatable mistake. The second covered found service records under 38 C.F.R. § 3.156(c), which requires no mistake but does require the right kind of records.

This one requires neither.

Sometimes the problem with an old claim is not that VA got it wrong. It is that VA never actually decided it.

Signs a VA claim may still be pending: a condition on your application the decision never mentions, a form VA never answered, a notice of disagreement never processed. A claim listed and denied, or implicitly denied, was decided.

A claim stays open until something closes it

The rule is short. A claim remains pending until VA adjudicates it or you withdraw it.

Not until a year goes by. Not until you give up on it. Not until the file gets shipped to a records center. Those things end nothing. If VA never issued a decision on a claim, that claim is still sitting there, legally speaking, no matter how much time has passed.

That matters because of how effective dates work. An award generally runs from the date VA received the claim. So if a claim has been pending since 1994 and gets granted next year, the award can reach back to 1994.

Same result CUE offers. No error required to get there.

Where unadjudicated claims actually come from

These are not exotic. The common sources:

  • A condition listed on your original application that the rating decision never mentions. You claimed a back, a knee, and tinnitus. The decision addresses the back and the knee and says nothing at all about tinnitus.
  • A form or letter VA never answered. Something went in, nothing came back.
  • A notice of disagreement that was never processed. You appealed, and the appeal disappeared instead of producing a statement of the case.
  • A claim swallowed by a lost or rebuilt file. When a file goes missing and gets reconstructed, pending items get dropped.
  • A claim for a mental health condition denied on a narrow diagnosis. More on this below, because it comes up constantly.
  • Total disability based on unemployability that the record raised but nobody addressed. When the evidence shows a veteran cannot work, TDIU can be part of what was already claimed rather than a separate request.

The obstacle: implicit denial

Here is the honest counterweight, and it is where most of these arguments are actually fought.

VA does not have to spell out a denial in so many words. Courts allow a claim to be treated as denied when a decision on a related issue made it reasonably clear that the other claim was rejected too. That is called the implicit denial rule.

The standard from Ingram v. Nicholson is whether a decision recognized the substance of the claim in a way that let the veteran deduce it had been adjudicated. In Cogburn v. Shinseki, the court laid out four things that get weighed:

  1. How related the two claims are. A decision on one condition is more likely to have swept in a closely related one.
  2. Whether the decision referred to the pending claim in a way that would tell a reader it was denied.
  3. The timing. How close together the claims and the decision were.
  4. Whether the veteran had a representative at the time who would have understood what the decision meant.

Read those factors and the practical lesson appears. The stronger your argument, the more clearly the decision simply did not deal with the claim at all. A condition never named, never discussed, never hinted at, decided years apart from the claim, while you were unrepresented, is a much better position than one where the decision talked around it.

Mental health claims deserve their own paragraph

A veteran files for PTSD. The examiner finds no PTSD but does diagnose major depression. VA denies “PTSD” and stops there.

Under Clemons v. Shinseki, that is generally the wrong way to handle it. A claim for a specific mental health condition is usually read to cover other mental health diagnoses reasonably raised by the record, because a veteran is claiming a set of symptoms rather than picking a diagnostic label. VA is supposed to address the condition the evidence actually shows.

When VA denies only the label and never reaches the diagnosis in the file, there is a real question about whether the claim was fully decided.

The 2019 change, and why old filings are different

For claims filed today, the rules are strict. Since March 2019, a claim has to be submitted on the required form. Informal claims are gone, replaced by the intent to file process, which holds your effective date for up to a year while you gather what you need.

For older filings, the earlier rules still control. Under those rules, a communication showing intent to apply for benefits could itself be a claim, and VA had an obligation to act on it. That is why pending claim arguments almost always involve older paperwork. The looser the rules were when you filed, the more likely something you sent qualified as a claim that VA never answered.

How to look for one

This takes paperwork, not memory.

  1. Get your complete claims file. Not the decision letters you kept. The whole file, including everything you submitted.
  2. Read your original application next to the rating decision. List every condition you claimed. Check off each one the decision actually addressed. Anything left unchecked is worth a hard look.
  3. Look for correspondence with no reply. Forms, letters, statements. Anything that went in without a decision coming back.
  4. Check whether an appeal died quietly. A notice of disagreement with no statement of the case behind it is a loose end.

What to do next

If you find a gap, the argument is not that VA made a mistake. It is that the claim is still open, which means the original date still governs whenever it is granted.

Expect VA to respond that the claim was implicitly denied. That is the standard answer, and whether it holds up depends on the specific language of the old decision and how the four factors line up on your facts.

Whether a claim is genuinely still pending turns entirely on what your file shows. Nobody can tell you from a description over the phone. But if you claimed something years ago and cannot find a decision that ever addressed it, that is worth having someone read carefully before you file anything new.


Blackmore Veterans Law, P.C. is a solo practice representing veterans in VA disability claims and appeals. Contact us to discuss your situation.

This article is general information about VA disability law and is not legal advice for any individual case. Reading it does not create an attorney-client relationship. Attorney advertising.

Frequently Asked Questions

What is an unadjudicated claim?
It is a claim you filed that VA never decided. A claim stays pending until VA adjudicates it or you withdraw it. Time alone does not close it, so a claim filed decades ago can still be open today if nothing ever resolved it.
Why does a pending claim matter?
The effective date of an award generally runs from the date VA received the claim. If a claim has been pending since 1994 and is granted now, the award can reach back to 1994 rather than to the date you filed again. Nothing has to have gone wrong for this to apply.
How is this different from CUE or 38 C.F.R. § 3.156(c)?
A CUE claim requires proving VA made an undebatable error. Section 3.156(c) requires service records that existed but were missing from the file. A pending claim requires neither. The argument is simply that VA never finished the job, so there is no final decision to challenge in the first place.
What is the implicit denial rule?
It is VA's main answer to a pending claim argument. Courts allow a claim to be treated as denied without VA saying so directly, when a decision on a related issue made it reasonably clear the other claim was rejected. Courts weigh how related the claims were, whether the decision referred to the pending claim, the timing, and whether the veteran had a representative.
Can a claim for one mental health condition cover a different diagnosis?
Often yes. Under Clemons v. Shinseki, a claim for a specific mental health condition is generally read to cover other mental health diagnoses reasonably raised by the record. A veteran who claimed PTSD and was denied because the diagnosis was something else may not have received a decision on the full scope of what was claimed.
Did the 2019 appeals changes get rid of informal claims?
For new filings, yes. Since March 2019 claims must be submitted on the required forms, and the informal claim rules no longer apply. Those older rules still matter for filings made before that change, which is exactly where most pending claim arguments live.
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Bryan R. Blackmore
Veterans Law Attorney | Former BVA Attorney | 24-Year Coast Guard Veteran

Bryan Blackmore served as an Attorney at the Board of Veterans' Appeals, giving him firsthand insight into how VA decisions are made and how to advocate for them effectively.

Learn More About Bryan →

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